Oaks Healthcare

023 9226 3138

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The Summary Care Record (SCR) is a national programme that enables Healthcare Professionals across the country access to the SCR database and patient information. The SCR consists of patient information ... [continue] Access to medical records

Are you a carer?

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Are you a carer?

Big Health Conversation

Your Big Health Conversation – GP Services Survey Locally the way in which you can access some of your GP services is changing with the introduction of: Integrated Primary Care ... [continue] Big Health Conversation

Comments and suggestions

We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing, face to face, or by telephoning the Operations Manager. Do you ... [continue] Comments and suggestions

Complaints procedure

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out ... [continue] Complaints procedure

Freedom of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely ... [continue] Freedom of Information

How to register

Oaks Healthcare We welcome new patients from within our practice area. To register you will need to visit the surgery  to collect a new patient registration pack. Once you have ... [continue] How to register

Named GP

We have allocated a Named Accountable GP for all of our registered patients. New patients joining us will be advised of their Accountable GP at the point of registration. If ... [continue] Named GP

Patient confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

We welcome new patients from within our practice area which is PO7 and PO8 postcode districts. Click to View Practice Boundary Map

The Bobby Scheme -This is a free service

The Bobby scheme is a free service providing home safety and security for the vulnerable and elderly in our communities. Please read the attached leaflet   Bobby – Key Safe Leaflet

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Useful telephone numbers

Queen Alexandra Hospital 023 9228 6000 St Mary’s Hospital 023 9286 6505 St James Hospital 023 9289 4419 Gosport Hospital 023 9252 4611 Your Local CCG 023 9228 2063 Social Services ... [continue] Useful telephone numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Zero Tolerance The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way. The ... [continue] Violent or abusive behaviour

Your Personal Information

Oaks Healthcare  uses your information to provide you with healthcare.  The practice keeps medical records confidential and complies with the General Data Protection Regulation. We hold your medical record so ... [continue] Your Personal Information

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