Oaks Healthcare

023 9226 3138

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The Summary Care Record (SCR) is a national programme that enables Healthcare Professionals across the country access to the SCR database and patient information. The SCR consists of patient information ... [continue] Access to medical records

Are you a carer?

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Are you a carer?

Change of GP within the Practice

The practice runs a personalised list system which means upon registering you and your family members will always see the same GP unless he/she is on annual leave. We do ... [continue] Change of GP within the Practice

Comments and suggestions

We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing or by telephoning the Operations Manager at the surgery. Do you have ... [continue] Comments and suggestions

Complaints procedure

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out ... [continue] Complaints procedure

Covid – 19 Vaccine

Coronavirus (COVID-19) booster vaccine A coronavirus (COVID-19) booster vaccine dose helps improve the protection you have from your first 2 doses of the vaccine. It helps give you longer-term protection ... [continue] Covid – 19 Vaccine

Covid – 19 Vaccine Study

The purpose of this study is to test a new vaccine against Covid – 19 in healthy volunteers Please see link below:- https://covid19vaccinetrial.co.uk/participate-trial-southampton        

Data Sharing

For more information about this visit NHS Digital As of 1st September 2021 your data will be shared with NHS Digital to help improve health, care and services. To register ... [continue] Data Sharing

Freedom of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely ... [continue] Freedom of Information

How to register

Temporary suspension for registering new patients We are very sorry but we are currently unable to accept or register new patients unless you meet the criteria below. A temporary three-month ... [continue] How to register

Named GP

We have allocated a Named Accountable GP for all of our registered patients. New patients joining us will be advised of their Accountable GP at the point of registration. If ... [continue] Named GP

Patient confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered with the Information Commissioners Office ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

We welcome new patients from within our practice area which is PO7 and PO8 postcode districts. Please use the map below to see your your post code is within our ... [continue] Practice boundary

Privacy Notice – Your personal Information

  Privacy Notice Oaks 27.05.2021 Oaks Healthcare  uses your information to provide you with healthcare.  The practice keeps medical records confidential and complies with the General Data Protection Regulation. We ... [continue] Privacy Notice – Your personal Information

The Bobby Scheme

The Bobby scheme is a free service providing home safety and security for the vulnerable and elderly in our communities. Please read the attached leaflet   Bobby – Key Safe Leaflet

The National Data Opt-Out – March 2020

The national data opt-out was introduced on 25 March 2018, enabling patients to opt-out from the use of their data for research or planning purposes, in line with the recommendations ... [continue] The National Data Opt-Out – March 2020

Update your details

Please help us in updating our records by giving us your current up to date contact details by using the online form below. If you are moving make sure you ... [continue] Update your details

Useful telephone numbers

Queen Alexandra Hospital 023 9228 6000 St Mary’s Hospital 023 9286 6505 St James Hospital 023 9289 4419 Gosport Hospital 023 9252 4611 Your Local CCG 023 9228 2063 Social Services ... [continue] Useful telephone numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Zero Tolerance The Practice takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way. The ... [continue] Violent or abusive behaviour