Oaks Healthcare

023 9226 3138

Comments and suggestions

We are happy to accept and consider comments and suggestions from our patients. Please present your views in writing or by telephoning the Operations Manager at the surgery.

Do you have a suggestion for us?

Do you have a suggestion you would like to put forward about our surgery, the web site or the service we offer?

Complete the form below, and watch this space. We will endeavour to post all the replies to your suggestions on this page.

Please do not use this facility to enquire about any personal medical or to request home visits or appointments. Please use this facility only for general enquiries.

Here you will find a list of all the suggestions we have received from patients and our responses.

You can also tell us your suggestion and we shall respond to you as soon as we can.

–TV Programmes showing in the waiting room…

This idea as well as the idea of a radio in the waiting room is something that we have considered before. However, we have many different patients with differing tastes in entertainment and music come through our surgery doors each day. Keeping everybody happy with the choice of TV programme or music would prove very challenging. We have therefore decided that it is not something we intend to implement at the moment.

–News and special events posted on a notice board…

Thank you for your comment. As you will have seen, we have two notice boards in the waiting room. One is used during health campaigns (for example; flu season, travel information) and one is used for notices and posters. We are asked to display a lot of posters from different organisations so there is rarely space on this board to put additional information.

We do feel however that your suggestion is a very good one. So we have created some GP profiles on our practice website. These profiles include a photograph of each of our GPs and a little description of their hobbies and interests.

Take a look here…

We will look at how we could incorporate this information into a notice board in our waiting room.

Do you have a suggestion for us?

Do you have a suggestion you would like to put forward about our surgery, the website or the services we offer? Complete the form below, and watch this space. We will endeavour to post all the replies to your suggestions on this page.

Do you have a suggestion for us – for web site

Please do not use this facility to enquire about any personal medical matter or to request home visits or appointments. Please use this facility only for general enquiries.