Oaks Healthcare

023 9226 3138

Appointments

Oaks Healthcare Appointment model system.

Oaks Healthcare Practice operates a walk-in session for morning surgery and BOOKED APPOINTMENTS  ONLY  FOR afternoon surgery.

The GPs are available from 8.30am – 10.00 am (NEW TIME) for morning walk-in  and by  booked appointments only in afternoon surgery, Monday to Friday.

Routine appointments are for routine medical matters only  NOT for minor operations/ procedures or medicals (Taxi / HGV etc) these require a longer booked appointment, so please contact the surgery to enable us to book this for you.

If you need to see your doctor  click on the link to see when your GP is here:-

Consultation times

 

Consultation times (1).docx new September 2019

 

 

If you have an urgent medical problem that cannot wait until your own GP is next scheduled to be on duty, then you will need to come to the Walk-in surgery BEFORE 10-.00am. After this time you will need to contact the surgery for further guidance.  If you have a life threatening emergency then please contact the emergency services on 999

 

You can now book pre-bookable appointments via our Online Services. Please ask at reception for details and a personal pin number (ID will be required and patients must be aged 16 and over).

If you find it difficult to attend our open clinics at the Oaks Healthcare,  we also offer pre-bookable early morning appointments with Doctors and Nurses 7.30 – 8.00 am Tuesday to Friday. And we also offer late night appointments on Tuesday evening from 6.30 pm – 8.00 pm. These are bookable via the on-line service or please contact reception for the next available clinic if you would like to book one of these appointments.

 

Our practice nurses also operate an open appointment system but do have booked appointments available for heart disease, respiratory disease, diabetes, travel, cytology, ECGs and leg ulcer dressings.

Medicals and postnatals are by appointment only.

Nurse Appointments at Oaks Healthcare

There is a treatment room nurse on duty at Oaks Healthcare  during morning and afternoon surgery.

Morning – 8.30 – 10.00 (New Time)

Afternoon – is by booked appointment only

Find out more about our Advanced Nurse Practitioners

Home Visits

Patients are requested to telephone before 10.00am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Do remember that several patients can be seen in the surgery in the time it takes to do a home visit.

Telephone Consultations

Patients who would like a telephone consultation  should phone the surgery as soon after 8.00am as possible but before 10.00am , as GPs only have a limited availability, the receptionist will ask you questions to enable them to signpost your call to the most appropriate clinician for your problem. Telephone consultations can only be booked on the day. If these are fully booked you will be asked to call back the next day.

Out of Hours

GP assistance for all surgeries in this area, outside of normal working hours is provided by Hampshire Doctors On Call. If you have a life threatening medical emergency please dial 999.

For urgent advice or appointments outside of surgery hours, please call 111.

Evening and weekend appointments

The NHS isn’t 9-5 anymore. Whether you need to see a GP, a nurse, or another healthcare professional, you can book appointments in the evening, or at the weekend.

You can still make appointments at your local surgery during normal working hours. But now you can also choose an evening or weekend appointment at one of five NHS sites in the area, if that is more convenient for you.

Routine and urgent appointments can be booked between 6.30pm and 10.30pm during the week, or between 8am and 10.30pm at weekends.

To request an evening or weekend appointment, simply contact your usual GP surgery in the normal way, or call the NHS 111 service.

Anyone who is medically unable to travel to one of these sites for an urgent out-of-hours appointment can be offered a home visit.

Evening and weekend appointments

 

 

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