Appointments

To request an appointment at the Practice:

• contact the Practice by telephone on 023 9226 3138 between 8.00am and 18.30pm, Monday – Friday.
• complete an eConsult request.

When you get in touch, our reception team will ask you further questions. We will use the information you give us to signpost you to the most suitable health professional or health service.

Some health professionals will conduct an initial telephone consultation to gather further details to determine whether an in-person examination is necessary.

Cancelling or Changing Your Appointment

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App).
• contact the Practice by telephone on 023 9226 3136 between 8.00am and 18.30pm, Monday – Friday.
• use the form below.

Appointment Accessibility

Please tell us if:

• you require an interpreter during your consultation.
• have any access or communication needs that may affect your consultation.

Home Visits

All requests for home visits will be reviewed on contacting the Practice by telephone; please contact the Practice as soon as possible if you believe you require a home visit.

If You Need Help When We Are Closed

If you require medical assistance which cannot wait until the Practice re-opens, use the NHS 111 online service or dial 111. Calls to the NHS 111 service are free from both landlines and mobiles. The NHS 111 service is for use of people aged 5 and over.

• The service is available 24 hours a day, 7 days a week.
• If you are deaf and wish to use the NHS 111 service, please use the NHS 111 (BSL) interpreter service or contact 18001 111 on a text phone.

In an emergency, please contact 999. If you cannot call 999 for any reason, attend your nearest A&E safely; ask someone to assist transporting you and take a mobile phone in case you need to call 999 on the way.

• If you are deaf, use 18000 to contact 999 using text relay.

Urgent treatment centres (walk-in centres, minor injuries units) can provide medical assistance when it is not a life-threatening emergency, and may assist with symptoms such as sprains and strains; suspected broken bones; cuts and bruises; stomach pain; vomiting and diarrhoea.

Urgent treatment centres local to the Practice include:

Practice Plus Group Urgent Treatment Centre

• Milton Road, Milton, Portsmouth, Hampshire, PO3 6DW

Petersfield Community Hospital

• Swan Street, Petersfield, GU32 3LB

Extended Access Appointments

The Practice is able to offer appointments outside of the opening hours through our affiliated service, PHL. PHL offers appointments with GPs, Practice Nurses, Advanced Nurse Practitioners, Healthcare Assistants and Physiotherapists during weekday evenings and throughout the weekends. To enquire, please contact the Practice on 023 9226 3138.