Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment. If you have been prescribed drugs for repeat use you will receive a tear-off counterfoil with each prescription listing the prescribed items.
Requests for prescriptions can be made either:
- Using our Online Services;
- Ticking the box alongside on the counterfoil and returning it to the surgery;
- In writing, including your name, date of birth and address;
- via fax:
Cowplain Family Practice 023 9226 9011
Queenswood Surgery 023 9234 0504
- or in person at the surgery 8.15am – 6.00pm Monday to Friday.
Many of the local chemists also offer a collection and delivery service.
We are unable to take orders or issue repeat prescriptions at weekends, public holidays or out of normal surgery hours. Please allow three complete working days (with effect from 1st April 2017) before collection and make allowances for weekends and public holidays.
Any items not on the repeat slip please allow an additional 2 working days.
We do not take telephone requests.
Electronic Prescription Service (EPS)
Prescriptions can also be sent electronically to a pharmacy of your choice. To arrange this you will need to sign up to the service at the pharmacy. Repeat prescriptions can also be requested at your nominated pharmacy rather than visiting the surgery.
Freedom of Pharmacy Choice
You have a right to collect medicines that have been prescribed for you from any pharmacy you choose.
The following link will give you a copy of the NHS England Choice information