Oaks Healthcare

Repeat prescriptions

We have upgraded to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all of  our prescriptions will be processed electronically , and sent to your chosen pharmacy.

Read more about EPS on the NHS website



Since  we have had the Electronic Prescription Service (EPS)  we are no longer accepting paper requests for prescriptions or issuing paper prescriptions to be collected from the surgery.  All prescriptions must be ordered by alternative means and sent to a pharmacy electronically.

Prescriptions can be requested in the following ways:

  1. Via your normal pharmacy
  2. Online services or NHS app
  3. Via email to prescribing team hiowicb-hsi.prescriptions.oaks@nhs.net

Please note that any requests without a chosen pharmacy will not be processed.  Please include your chosen pharmacy on your requests.

Repeat medication requests take 3 working days and any Acute medication requests  may take up to 5 working  days, but please be advised that there is no guarantee this will be approved,  the GP may well ask to have a review with you first, which can include a blood test and or blood pressure checks.


Freedom of Pharmacy Choice

You have a right to collect medicines that have been prescribed for you from any pharmacy you choose.

The following link will give you a copy of the NHS England Choice information



Over the Counter Medicines

Prescribing of over the counter medicines is changing.  Following a consultation held in early 2018, NHS England has published guidance for CCGs on the treatment of conditions for which over the counter (OTC) medicines should no longer be prescribed.

The following link will give you more information










Date published: 8th October, 2014
Date last updated: 4th May, 2023