Ordering Repeat Prescriptions
The easiest way to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS app)
- via your nominated pharmacy
- by contacting the prescription team by email: hiowicb-hsi.prescriptions.oaks@nhs.net
All our prescriptions are processed electronically and sent to your nominated pharmacy. We are no longer accepting paper requests for prescriptions or issuing paper prescriptions to be collected from the Practice.
If submitting your request via email, please include your name, DOB, medication name and dosage, and your nominated pharmacy. Use the Find a Pharmacy (nhs.uk) tool to find your nearest pharmacy service.
Please allow three (3) to five (5) working days for any prescription request before collection; you may be contacted to attend a medication review before your prescription is processed, which may involve a blood test, blood pressure check or telephone consultation with your GP.
Your Prescription: Your Choice
You have the right to collect medicines that you have been prescribed from any pharmacy you choose. Your choice should not be influenced by letters you receive in the post, or by any doctor or pharmacist.
Please contact your local integrated care board (ICB) using the details below if someone is trying to influence your decision on which pharmacy you would like to use.
NHS Hampshire and Isle of Wight ICB
- Website: https://www.hantsiowhealthandcare.org.uk/contact-us/patient-experience-and-complaints
- Email: hiowicb-hsi.patientexperience@nhs.net
- Telephone: 0300 561 2561
- Address: NHS Hampshire and Isle of Wight Integrated Care Board, Omega House, 112 Southampton Road, Eastleigh, SO50 5PB
Questions About Your Prescriptions
If you have any questions about your medicine, your local pharmacists are able to assist. They can also answer queries regarding medications that can be bought without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to a member of your pharmacy team, please contact the Practice by telephone on 023 9226 3138.
Medication Reviews
If you have a repeat prescription which requires ongoing monitoring of your condition, you may be contacted to attend a medication review, either in-person or by telephone.
Prescription Charges
Read more about prescription charges (nhs.uk).
Disposing of Expired or Unwanted Medication
If you have medicines that have passed their expiry date, take them to your pharmacist, who can dispose of them safely for you.
You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet.