Oaks Healthcare

023 9226 3138

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with another member of the clinical team might be more appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.

COVID-19

You will all know how busy our health and care services are at the moment, particularly the Emergency Department at Queen Alexandra Hospital and our local GP practices, and especially as they are continuing to work to social distancing requirements,

We have all shown fantastic support to the NHS over the past few months, we just need to keep that going by following the advice on the attached document especially as we head towards a busy bank holiday period.

Please read the following flyer for further information : Urgent care flyer.pdf Aug 2020

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.

A&E

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.