Accessibility Statement
The accessibility statement applies to https://oakshealthcare.gpsurgery.net/
This website is built on a default template provided by GP Surgery.net. The practice can edit the website content. This may inadvertently introduce non-accessible content. We will always respond to and resolve any accessibility issues promptly and courteously. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- use your web browser to change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- access the website using a mobile or tablet.
On sections that do not provide technical information, we have also made the website text as simple as possible to understand.
AbilityNet has advice on making your service easier to use if you have a disability.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non compliances listed below:
- Some PDFs are not fully accessible to screen reader software. Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs on complaint policy information. We plan to either fix these or replace them with accessible HTML. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Feedback and Contact Information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- contact hiowicb-hsi.oakshealthcare@nhs.net
- call 02392 263 138
Our website is provided by GPsurgery.net. Website accessibility is an essential part of providing high quality websites for NHS GP practices. GPsurgery.net reviews the accessibility of their website templates as part of their regular development cycle and will always support our practice to resolve any accessibility issues should they arise. If you identify any problems that are not listed on this page or think we are not meeting accessibility requirements, please contact the Practice using the details above.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied following the Practice’s response to your feedback, please contact the Equality Advisory and Support Service.
Technical Information about the Website’s Accessibility
Oaks Healthcare is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Preparation of Accessibility Statement
The standard website template was last tested on 26 February 2024. The test was carried out by Emily Green, Operations Manager.
This website is based on a series of standard page templates. We tested the Home page, a standard text-based page, a standard page that includes a form, the Team page, the News page and an individual news item to ensure a representative proportion of the website was tested.