This is to advise all patients that with immediate effect EAR SYRINGING is no longer a service we are able to offer.
Patients can still fund this privately.
Oaks Healthcare is still open for telephone triage consultations and booked nurse appointments. Please call between 8.00 – 10.00am for an on the day telephone consultation, after this time you may be asked to call back the following day.
Do not come to the surgery
Remain at home and telephone the surgery on 02392 263138 for further assistance. Please be patient are phone lines are extremely busy.
WE DO NOT TAKE MEDICATION REQUESTS OVER THE TELEPHONE
The way you access GP services has changed due to COVID – 19 please see attached for more information.
We are now booking appointments for the flu vaccination.
If you are over 65 years of age or in the eligible under 65 years of age (at risk), please book an appointment. This can be done via patient online access , the NHS app, or by telephoning the surgery 02392 263138 MONDAY – FRIDAY after 11.30 am
Please note our clinics are operating a socially distanced appointment system, to follow strict infection control measures, to reduce the risk of COVID – 19. There will be no waiting room area. Please do not arrive early, come on your own if possible, wear a face covering, and clothes that allow easy access to your arm.
IMPORTANT PATIENTS AGED 50 TO 64
Please note that, if you are aged between 50 and 64 and not in a clinical at risk group, the earliest you will be offered a flu vaccination is November, providing there is sufficient vaccine. No appointments will be offered for people in this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are aged 50 to 64 and are in a clinical ‘at risk’ group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.’
You will all know how busy our health and care services are at the moment, particularly the Emergency Department at Queen Alexandra Hospital and our local GP practices, and especially as they are continuing to work to social distancing requirements,
We have all shown fantastic support to the NHS over the past few months, we just need to keep that going by following the advice on the attached document especially as we head towards a busy bank holiday period.
Please read attached
The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (Covid-19) pandemic.
The ICO also recognise the ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health’
To make it easier to to find and search through information about Covid-19 (coronavirus) we have put all the articles on the News page. Follow this link for all the latest Covid-19 information
See your own doctor at a time to suit your schedule
Oaks Healthcare hold a range of appointment types to suit all patients.
Find out when your GP is on duty:
You are now able to consult online with our own GPs with a response no later than the end of the next working day, with feedback and treatment options.
PLEASE NOTE THIS IS NOT TO BE USED FOR REQUESTING MEDICATION OR REPEAT PRESCRIPTIONS
You have the option to take part in a survey, which we very much hope you will, as we welcome your feedback.
PLEASE NOTE THIS IS NOT AVAILABLE FOR CHILDREN AGED 16 YEARS AND UNDER