When attending the surgery please make sure you wear a face covering. Please protect us as we protect you.
If you feel you are exempt from wearing one you can download an exemption card by visiting
Please note it is not the role of the surgery to issue patient’s with an exemption letter or certificate. Please visit the website above for more information.
Please only send photographs to Oaks Healthcare if it has been requested by a clinician.
We will not accept photographs that have not been requested.
Please read attached FAQs which may help
Oaks Healthcare is still open for telephone triage consultations and booked nurse appointments. Please call between 8.00 – 10.00am for an on the day telephone consultation, after this time you may be asked to call back the following day.
Do not come to the surgery
Remain at home and telephone the surgery on 02392 263138 for further assistance. Please be patient are phone lines are extremely busy.
WE DO NOT TAKE MEDICATION REQUESTS OVER THE TELEPHONE
The way you access GP services has changed due to COVID – 19 please see attached for more information.
The ICO recognises the unprecedented challenges the NHS and other health professionals are facing during the Coronavirus (Covid-19) pandemic.
The ICO also recognise the ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health’
Your GP wants to know if you have any of these symptoms. These symptoms may be harmless but can be caused by cancer, or other conditions, so contact your GP do discuss them. Please see attached:
To make it easier to to find and search through information about Covid-19 (coronavirus) we have put all the articles on the News page. Follow this link for all the latest Covid-19 information
See your own doctor at a time to suit your schedule
Oaks Healthcare hold a range of appointment types to suit all patients.
Find out when your GP is on duty:
You are now able to consult online with our own GPs with a response no later than the end of the next working day, with feedback and treatment options.
PLEASE NOTE THIS IS NOT TO BE USED FOR REQUESTING MEDICATION OR REPEAT PRESCRIPTIONS
You have the option to take part in a survey, which we very much hope you will, as we welcome your feedback.
PLEASE NOTE THIS IS NOT AVAILABLE FOR CHILDREN AGED 16 YEARS AND UNDER