Patient Access

Patient Access online services enables you to do the following:

  • Order repeat prescriptions
  • Book and cancel appointments
  • View parts of your medical record

How to Register

If you have not registered for the service,   you will need to visit the surgery  with two forms of identification (one being photographic and proof of address) so that the receptionist can generate you a username and password, which will then enable you to register.

Once you have obtained a username and password, you are ready to use the service.

Just a few points to note before you use the service:

  • You will not be able to request medication in advance of seven days before it is due.
  • Only your repeat medication will show on the screen. If you are requesting medication other than that on repeat, you will need to free text this by using the notes dialogue box on the screen.
  • Please note, that we will not reply to any messages that you send using the notes dialogue box on the screen.
  • You cannot request oral contraceptive or hormone therapy replacement medication online

If you have any queries which cannot be solved by using the online support, please contact the surgery.

Date published: 11th July, 2022
Date last updated: 23rd February, 2024